Beijing Viisan Technology Co., Ltd. (hereinafter referred to as "Viisan" or "we") attaches great importance to your privacy and is committed to protecting it. When you use our services, we may collect and use information related to you. Through this Privacy Policy, we aim to explain how we collect, use, store, and share your information when you use our services. This Privacy Policy is closely related to the various services of Viisan Oral you use. We encourage you to read it carefully and, when necessary, follow the guidance of this Privacy Policy to make choices you deem appropriate.
您使用我们的服务，即意味着完全同意本《隐私政策》所述的所有内容。
By using our services, you fully agree to all the contents described in this Privacy Policy.
When providing services, we may collect, store, and use the following information related to you. If you do not provide such information, you may not be able to register as our user or enjoy our services, or the intended effect of the services may not be achieved. We will protect your information security in accordance with relevant national laws and regulations.
When individual users use our services, they may create a personal account, requiring you to provide mobile number, name, profile picture, email address, etc. If you join another person’s meeting as an anonymous user, you do not need to provide the above registration information.
When enterprise users use our services, in addition to personal information, depending on the actual service activation, we may request your company’s full name, industry, address, and address book, etc.
2. 系统获取的信息
2. Information Automatically Collected by the System
To provide page displays that better suit your needs, understand product compatibility, and improve product experience, we collect information about your use of our services, including: device information (e.g., device model, OS version, device settings, unique device identifiers and other hardware/software characteristics), and location-related information (e.g., IP address, GPS data, and Wi-Fi access points that can provide relevant information).
When you encounter problems using our client, you may actively provide feedback. To resolve your feedback, we collect detailed usage information of our services as client operation logs for analysis, including call initiation time, call status and duration, local dynamic bandwidth, audio/video transmission rate, etc.
二、我们如何使用您的信息
II. How We Use Your Information
收集您的信息是为了向您提供服务及提升服务质量，为了实现这一目的，我们可能将您的信息用于下列用途：
The collection of your information is intended to provide you with services and improve service quality. To achieve this, we may use your information for the following purposes:
• 向您提供高质量的维山口语语音视频云服务，并维护、改进、优化这些服务及服务体验；
• Provide you with high-quality Viisan Oral voice and video cloud services, and maintain, improve, and optimize these services and user experience;
• 在我们提供服务时，用于身份验证、客户服务、安全防范等用途，确保我们向您提供产品和服务的安全性；
• For identity verification, customer service, security prevention, etc., when we provide services, to ensure the security of the products and services we provide to you;
• 及时向您发送系统通知及预警；
• Send you system notifications and alerts in a timely manner;
• 经您许可的其他用途。
• Other purposes with your consent.
三、我们如何分享您的信息
III. How We Share Your Information
除以下情形外，未经您同意，我们不会与任何第三方分享您的信息：
Except in the following circumstances, we will not share your information with any third party without your consent:
• 涉及国家安全与利益或社会公共利益；
• Involving national security and interests, or public social interests;
• 遵守法律程序的规定；
• To comply with legal procedures;
• 与犯罪侦查有关的活动；
• Activities related to criminal investigations;
• 出于维护您或其他用户的生命财产等重大合法权益但又很难得到本人同意；
• To protect your or other users’ vital legitimate interests such as life or property, where obtaining consent is difficult;
• Sharing with authorized partners: Certain services of Viisan Oral are provided by our partners. We may engage third-party service providers such as email service providers, data analytics providers, intelligent voice service providers, etc. When necessary, we will share your information with such third-party partners so they can provide services to us. We only disclose information necessary for the services to be provided. Beijing Viisan selects partners after rigorous privacy policy reviews, and selected partners have no right to use shared user information for any other purpose. Unless required by law, we are not responsible for the actions or inactions of third parties.
If we share your information with any of the above third parties, we will endeavor to ensure that such third parties comply with this Privacy Policy and other appropriate confidentiality and security measures as requested by us.
四、我们如何保留、储存和保护您的信息
IV. How We Retain, Store and Protect Your Information
我们将采取以下手段保护您的信息：
We will take the following measures to protect your information:
1. 我们仅在本《隐私政策》所述目的、所需期间和法律法规要求的时限内保留您的信息。
1. We retain your information only for the purposes described in this Privacy Policy, the necessary duration, and the time limits required by laws and regulations.
2. We take reasonable and feasible measures to avoid collecting irrelevant information, and retain your information for the period necessary to achieve the purposes described in this policy, unless an extended retention period is required or permitted by law.
3. We adopt various preventive measures and encryption technologies to protect your information from loss, theft, misuse, unauthorized access, disclosure, alteration, or destruction.
4. 我们的重要信息系统均已通过信息系统安全保护等级（三级）认证。
4. Our key information systems have passed the classified protection certification for information systems (Level 3).
请注意在互联网上不存在绝对完善的安全措施，我们将尽力确保或担保您信息的安全性。
Please note that absolutely perfect security measures do not exist on the Internet. We will do our best to ensure or guarantee the security of your information.
五、我们可能发送的邮件和信息
V. Emails and Information We May Send
1. 您在使用我们的服务时，我们可能使用您的信息发送提供服务所必要的电子邮件、短信或推送通知。
1. When you use our services, we may use your information to send service-related emails, SMS, or push notifications necessary for providing the services.
2. When necessary (for example, when a service is suspended due to system maintenance), we may send you service-related announcements. You may not be able to opt out of these non-promotional service-related announcements.
If you are a child under the age of 14, before using our platform services, you should read and agree to this Privacy Policy together with your parent or other guardian under their supervision and guidance.
We protect children's personal information in accordance with relevant national laws and regulations. We only collect, use, store, share, transfer, or disclose children's personal information when permitted by law, with explicit consent from parents or guardians, or when necessary for the protection of the child. If we discover that we have collected children's personal information without verifiable parental consent, we will take steps to delete that information as soon as possible.
If you are a guardian of a child, when you have any questions regarding the personal information of the child under your guardianship, please contact us through the contact information published in this Privacy Policy.
We may revise the terms of this Privacy Policy from time to time, and such revisions constitute a part of this Privacy Policy. If you continue to use our services, you agree to be bound by the revised Privacy Policy.
If you have any complaints or reports regarding network information security, or any questions, comments, or suggestions regarding this Privacy Policy, your information, or any issues related to this statement or our privacy practices, please contact the Customer Success Team of Beijing Viisan. We will address your concerns promptly.